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Returns & Refund Policy

Hours of Operation - Our website is always open 24 hours a day. To contact customer service please visit our contact us page located at the bottom of this page. From there you can email customer service directly by completing the contact us form and selecting customer service from the pull down menu. You can also reach us at 425-482-2000 or 1-888-996-8002.
Shipping - Available ship methods are Fedex ground, Fedex 3 day, Fedex 2 day, Fedex Standard Overnight and Fedex Priority Overnight. If a Saturday Priority delivery is needed, please contact us before 11am PST, and we’ll try to accommodate this special shipping request.
Returns & Refunds Policy - If for any reason you are not absolutely, completely happy, please call us at 425-482-2000 or 1-888-996-8002 within 10 business days of receiving your order. One of our "YOU’VE GOT TO LOVE IT!" guarantee team members will make it right or credit your account!

Orders place on non-business days, holidays or after 12:00PM/Noon PST, will be processed on the next business day. Please contact 425-482-2000 or 1-888-996-8002 for any special requirements. We will make every attempt to accommodate all requests.    

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